Quickzy
Effective: January 2026
Quickzy values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the Quickzy mobile application, website, and related services.
By using Quickzy, you agree to the practices described in this Policy.
We may collect information you choose to provide, including:
Name, phone number, email address, and login credentials
Driver or agent verification details such as identity documents, license, vehicle, or insurance information
Wallet activity including top-ups, withdrawals, referrals, and promotions
Optional emergency contact details
Ratings, reviews, feedback, and support communications
When you use the app, we may automatically collect:
Location data
Riders: during an active ride
Drivers: while the app is active to enable ride matching, navigation, and safety
Ride history and app usage information
Device and network information such as IP address, device model, operating system, and app version
In-app communication metadata (time and duration only; content is not recorded unless required with consent)
We use cookies and analytics tools to:
Improve app performance and stability
Understand feature usage
Prevent fraud and misuse
We use your information to:
Provide and operate ride-hailing services
Match riders with drivers
Process payments and manage in-app wallets
Improve app features and user experience
Ensure safety, security, and fraud prevention
Respond to customer support requests
Comply with legal and regulatory requirements
To complete a ride:
Riders may see the driver’s name, vehicle details, live location, and rating
Drivers may see the rider’s name, pickup and drop-off location, and rating
Personal phone numbers are not shared. All communication happens through the app.
We may share limited information with trusted third parties who help us operate the platform, such as:
Identity and background verification providers
Payment and wallet service providers
Analytics, cloud hosting, and customer support tools
These partners are required to protect your data and use it only for authorized purposes.
Information may be disclosed if required to:
Comply with legal obligations
Protect users, the public, or the platform from harm or fraud
If Quickzy is involved in a merger, acquisition, or restructuring, user information may be transferred with the same privacy protections.
Data is stored on secure servers with controlled access
Sensitive information is encrypted
Payment details are handled by secure, compliant payment providers
Data is retained only as long as necessary for service delivery or legal requirements
You can:
Access and update your account information
Request account deletion (subject to legal or operational retention needs)
Opt out of marketing messages
For privacy-related requests, contact:
📧 info@ridequickzy.com
Wallet transactions are recorded securely within the app
Wallet balances can only be used on Quickzy
No lending, credit, or interest features are offered
Full card or bank details are never stored by Quickzy
Quickzy is not intended for children under the age of 13.
If we become aware that such data has been collected, it will be deleted promptly.
The app may use third-party services (such as maps or analytics).
These services operate under their own privacy policies, and we recommend reviewing them.
This Privacy Policy may be updated from time to time.
Material changes will be communicated through the app or by email.
By using Quickzy, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described.