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Wallet Functionality & Usage Policy

Quickzy
Last Updated: January 2026


1. Overview

Quickzy is a mobility platform that connects:

  • Riders who request transportation services

  • Drivers who provide transportation services

  • Agents who recruit and manage drivers

Quickzy provides in-app wallet features to manage ride payments, commissions, incentives, and referral rewards within the platform ecosystem.

Wallet balances are stored-value records only and:

  • Do not represent bank accounts

  • Do not earn interest

  • Are not electronic money or deposits

  • Can only be used within the Quickzy platform

All amounts are displayed in USD or the local currency of the operating country, depending on user location and applicable settings.


2. Wallet Structure

Wallet TypeOwnerNatureWithdrawablePurpose
Cash WalletDrivers & AgentsStored-value balance✅ (after eligibility)Receive ride payments, referrals, and promotional rewards
Ride Commission WalletDriversInternal ledgerAutomatic deduction of platform service fees
Network Commission WalletAgentsInternal ledgerHolds agent network commissions for internal transfers

Wallet balances cannot be transferred outside Quickzy and may only be used as described in this Policy.


3. Cash Wallet Rules

Funding Sources

Cash Wallet balances may be credited through:

  • Top-ups using approved payment methods

  • Ride earnings

  • Referral rewards

  • Promotional incentives or adjustments

Transfers

  • Transfers are permitted only from Cash Wallet to internal wallets (e.g., Ride Commission Wallet)

  • Reverse or external transfers are not allowed

Withdrawals

  • Withdrawals become available after account verification and completion of required eligibility conditions

  • Minimum withdrawal thresholds and processing fees may apply based on payment method and region

Usage Restrictions

Cash Wallet balances:

  • May be used only for Quickzy-related transactions

  • Cannot be used for third-party payments, gambling, crypto, or speculative activity


4. Internal Wallets

Ride Commission Wallet (Driver)

  • Used to automatically deduct the platform service fee per completed ride

  • Example: If a ride fare is USD 10, a 10% service fee (USD 1) is deducted

  • This wallet is non-withdrawable

  • Funded only via transfers from the Cash Wallet

Network Commission Wallet (Agent)

  • Records a percentage share of platform service fees earned from managed or referred drivers

  • Non-withdrawable

  • May be transferred internally to drivers’ Ride Commission Wallets for operational support


5. Referral Program

  • Referral rewards are credited for verified users or drivers

  • Rewards remain pending until eligibility conditions are met (e.g., completion of the first ride)

  • Once unlocked, rewards are credited to the Cash Wallet and become withdrawable

  • Agents may earn a percentage of platform service fees generated by referred drivers

Fraudulent referrals, fake accounts, or manipulation may result in:

  • Reward forfeiture

  • Account suspension or termination


6. Ride Payment Flow

Ride TypePayment DirectionWallet Impact
Cash RideRider → DriverNo wallet impact
Wallet RideSystem → Driver Cash WalletFare credited
Promotional RidePlatform → Driver Cash WalletDiscount compensated
Service FeeDriver → Platform (internal)Auto-deducted
Agent CommissionPlatform → Agent Network WalletCredited

7. Agent Privileges

Agents may:

  • Transfer balances from Network Commission Wallet to drivers’ Ride Commission Wallets

  • Use internal circulation mechanisms as permitted by platform rules

Agents may not:

  • Withdraw Network Commission Wallet balances directly

  • Transfer funds outside the Quickzy platform


8. Transaction Records & Transparency

Every wallet action generates a transaction record, including:

  • Transaction or Ride ID

  • Transaction type (Top-up, Ride Payment, Referral, Fee, Transfer, Withdrawal)

  • Timestamp and status (Pending, Completed, Reversed where applicable)

Users can view their complete wallet history within the app at any time.


9. Security & Platform Compliance

  • All payment processing is handled through secure, compliant third-party payment providers

  • Wallets are internal accounting records and are not insured

  • Suspicious, abusive, or fraudulent activity may result in account suspension or termination


10. Disputes & Refunds

Users may submit disputes or refund requests via in-app support or email.

📧 info@ridequickzy.com

Valid refunds are credited to:

  • The original payment method, or

  • The Cash Wallet, depending on transaction type and platform rules


11. App Store & Play Store Compliance

Quickzy wallet features:

  • Support real-world transportation services only

  • Do not support digital-only goods, gambling, cryptocurrency, or speculative trading

  • Clearly disclose all fees, deductions, and wallet rules

  • Use approved payment gateways

  • Comply with Google Play and Apple App Store financial feature requirements


Acceptance

By using Quickzy wallet features, you acknowledge that you have read, understood, and agreed to this Wallet Functionality & Usage Policy.

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